REFLECTIONSHOUSE OF BORHAN · PRIVACY
Your home is personal. So is the information you share with us. This policy explains how House of Borhan Pty Ltd, a company incorporated in the United States, handles personal information when you visit our website or enquire about a commission.
REVIEWED 8 OCTOBER 2026
Important information
This privacy policy explains:
What data we collect
How we use it
How we keep it secure
Your rights regarding your data
This policy explains our practices; visiting the website does not by itself constitute consent to optional marketing.
How we use your data
We only use your data when we have a reason to. Most commonly, we use your information to:
Respond to your messages or inquiries
Communicate with you about your enquiry or commission
Operate and maintain our website
Maintain site performance and security
We use enquiry information to consider your project and communicate with you about our services.
Data security
We take security seriously. We use technical and organizational measures to protect your data from:
Unauthorized access
Loss or misuse
Accidental disclosure
However, no internet transmission is 100% secure. We do our best to keep your information safe.
The data we collect
We may collect, store, and use the following types of personal data:
Identity and contact details: your name, email address, telephone number and whether you enquire for yourself or on behalf of someone else.
Enquiry details: the location, nature, budget and timing of your proposed home, and the information you choose to share in your introduction.
Technical information: our website hosting provider may process browser, device and connection information needed to deliver and secure the website.
We collect information you provide through enquiries and correspondence. Please share another person’s information only if you have permission to do so.
Cookies
We do not use analytics, a CRM system or a mailing list. The website uses browser storage for navigation and interface preferences.
You can manage cookies and clear stored website data through your browser settings. Clearing this data may reset preferences or interrupt navigation between sections.
Data retention
We keep your personal data only as long as needed:
To respond to you
To operate the site
To meet any legal obligations
When personal information is no longer needed, we take reasonable steps to delete or de-identify it, subject to applicable record-keeping requirements.
Service providers
Operating this website and responding to enquiries can involve service providers, including:
Website hosting and technical support
Email and communications services
Information may also be disclosed where required by law. The providers used, the information they receive and any overseas processing should be read alongside their privacy notices.
Your legal rights
Depending on the law that applies to you, you may ask us to:
Request access to your data
Request correction of your data
Request deletion of your data
Withdraw consent where processing relies on it
Email the contact below to make a request. We may need to verify your identity. Some records may need to be retained for legal or contractual reasons; we will explain any applicable limits.
Questions & complaints
For privacy-related questions, requests, or concerns, please contact:
+1 (737) 296 1024
House of Borhan Pty Ltd, 5900 Balcones Drive #4277, Austin, Texas 78731, United States
Please describe your concern and the outcome you are seeking. We will review your request and respond within a reasonable time, or within any period required by applicable law. Depending on where you live and the law that applies, you may also contact your state attorney general or relevant privacy regulator.